Host & Flow Automations Last Updated: August, 2026
Host & Flow Automations (“we,” “us,” “our,” or “the Company”), a division of Host & Flow Ltd, is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal and business information we collect, how we use it, who we share it with, and the rights available to you.
By using our website, booking a consultation, signing a service agreement, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Host & Flow Automations is a remote no-code automation and systems consultancy serving clients across the United States, United Kingdom, Australia, and worldwide.
Our contact email for privacy-related matters is: hello@hostandflowautomation.com
2. Information We Collect
We collect information in the following categories:
a) Information you provide directly
- Name
- Email address
- Business or company name
- Details about your business processes, tools, and requirements
- Any other information you choose to share during consultations, forms, or correspondence
b) Account access provided for project delivery With your explicit permission, we may receive temporary or ongoing access to accounts and platforms necessary to build and test your automations. This can include (but is not limited to) Google accounts, GoHighLevel, Airtable, Make.com, Zapier, monday.com, and other connected tools. We access these accounts solely for the purpose of delivering the agreed services and only at the access level you grant.
c) Information collected automatically When you visit our website, certain technical information may be collected through cookies and analytics tools, such as IP address, browser type, device information, and pages visited.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and provide consultations
- To prepare and deliver the automation services you have engaged us to perform
- To communicate with you about your project, including progress updates, questions, and handover
- To improve our website, services, and client experience
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Tools and Data Processors
In the course of operating our business and delivering services, we use a number of third-party tools that may process data. These currently include:
- Airtable
- GoHighLevel
- Cal.com (scheduling)
- Google Analytics
- Rank Math (SEO)
- Tawk.to
- Cookie consent and compliance tools on our website
When we connect or access your own accounts as part of a project, those platforms process data under their own terms and privacy policies. We only use the access you provide for the specific purpose of building and testing the systems you have requested.
5. Cookies
Our website uses cookies and similar technologies. We use a compliance plugin to manage cookie consent so that you can accept or reject non-essential cookies. Essential cookies required for the basic functioning of the website may still be used.
6. Data Retention
We retain personal and project-related information only for as long as necessary to:
- Deliver the services you requested
- Maintain records required for business or legal purposes
- Resolve any disputes or queries
When access to your tools is no longer required for the project, we remove or return that access. We do not retain unnecessary copies of your credentials or sensitive account data beyond what is needed.
7. Your Rights
Depending on the laws that apply to you (including those in the United States, United Kingdom, European Union, Australia, and other jurisdictions), you may have rights to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data in certain circumstances
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, please email us at hello@hostandflowautomation.com. We will respond within a reasonable timeframe.
8. International Data
We work with clients and service providers in multiple countries. By using our website or services, you understand that your information may be processed in the locations where we and our service providers operate. We take reasonable steps to ensure that appropriate safeguards are in place.
9. Security
We take reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Host & Flow Automations Email: hello@hostandflowautomation.com
